# Food truck ordering systems compared 2026

Last checked: November 9, 2026 · Made by HatchGrab. We are one of the vendors compared (see How we compared).

URL: https://www.hatchgrab.com/us/comparison/food-truck-ordering-system

## The ordering systems compared

_Features and costs of online ordering systems for food trucks in the United States, as of November 9, 2026_

| Feature | HatchGrab (Food truck ordering system) | Food Truck ONE (Food Truck OS) (Food truck ordering system) |
| --- | --- | --- |
| **Ordering** | | |
| Pre-orders with a chosen pickup time | Yes | Not mentioned on their website |
| Pickup times limited by kitchen capacity | Yes | Not mentioned on their website |
| Order ahead for a later day or event | Yes | Not mentioned on their website |
| Weekly schedule with changing locations | Yes | Partly, Site has a Where We'll Be schedule for the truck's location; ordering by place and day is not described. |
| Walk-up orders on the same screen as online orders | Yes | Partly, Register sales flow into the dashboard; a shared screen with online orders is not stated. |
| Sold-out and stock limits per event | Yes | Not mentioned on their website |
| Customers told when their order is ready | Partly, email when the order-ready step is on, and an order-status page; no SMS, WhatsApp or push | Yes, Mark ready sends the customer an email, and an optional text alert when the order is ready. |
| Menu set up from a photo | Yes | Not mentioned on their website |
| **Payments** | | |
| Online card payments incl. Apple Pay and Google Pay | Yes | Partly, Online card payments (Stripe or Square) are coming soon, not live yet. |
| **Kitchen** | | |
| Kitchen display (KDS) | Yes | Not mentioned on their website |
| Printed kitchen tickets | Yes, in the iPad and Android app; printer not supplied | Not mentioned on their website |
| Keeps working if the internet drops | Partly, in the iPad and Android app; not in the web dashboard | Not mentioned on their website |
| Multiple trucks | Yes, extra trucks for an added monthly fee | Yes, Fleet plan for more than one truck, custom priced; Pro includes multiple locations. |
| **Marketing** | | |
| Own web address | Yes | Not stated |
| WhatsApp auto-replies | Yes, from Pro | Not mentioned on their website |
| Social media posts from your schedule | Yes, from Pro | Partly, One-tap we're here posts go to followers and the directory; ready-made schedule posts are not described. |
| **Apps and hardware** | | |
| iPad app | Yes | Not mentioned on their website |
| Android app | Yes | Partly, Runs as a home-screen app on Android via the browser; no store app is listed. |
| Hardware supplied (tablet, printer) | No, use your own | Not stated |
| Card reader for the window supplied | No | Not stated |
| Delivery | No, pickup only | Not stated |
| **Price and contract** | | |
| Monthly price | Yes, $0 to $69 a month | Yes, $0 a month excl. sales tax |
| Fee per online order | Yes, 0.99% per online order (Pay as you go) · 0.99% above $4,000 a month (Pro) · none (Unlimited) | No, none |
| Card fee | Yes, 2.9% + 30¢ per card payment | Not stated |
| Minimum contract | No | Partly, Pro: cancel anytime; no minimum contract length stated. |
| Setup fee | No | No |
| Free trial | Yes, 3 months free | Yes, 14 days free on Pro, no credit card. |

“Yes” only where the vendor says so publicly.

## Which suits your food truck?

### Which ordering system lets my customers order ahead and pick a collection time?

HatchGrab lets customers order ahead and choose a collection time. Food Truck ONE (Food Truck OS)’s website doesn’t say.

_Checked November 7, 2026_
- HatchGrab — Pre-orders with a chosen pickup time: yes, from HatchGrab’s own plans.
- Food Truck ONE (Food Truck OS) — Pre-orders with a chosen pickup time: its website doesn’t say. Pages checked: other page (could not be read) and features page. It has a help centre that was not read. — https://foodtruckone.com

### My truck gets swamped at peak times — which system limits the orders for each time slot?

HatchGrab limits how many orders each collection time takes, so the kitchen isn’t swamped. Food Truck ONE (Food Truck OS)’s website doesn’t say.

_Checked November 7, 2026_
- HatchGrab — Pickup times limited by kitchen capacity: yes, from HatchGrab’s own plans.
- Food Truck ONE (Food Truck OS) — Pickup times limited by kitchen capacity: its website doesn’t say. Pages checked: other page (could not be read) and features page. It has a help centre that was not read. — https://foodtruckone.com

### I only trade a few days a month — which system costs the least?

At 150 online orders a month, Food Truck ONE (Food Truck OS) has the lowest monthly software cost among the products compared: $0 a month. This includes the subscription, the fees charged to the truck on each order, any charge for extra orders and any set-up fee spread over 12 months; card-processing fees are not included.

_Checked November 13, 2026_
- Worked out for 150 online orders a month at $26 an order ($3,900 in online sales).
- HatchGrab (Pro): subscription $29 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $29 a month. — https://www.hatchgrab.com/us#pricing
- Food Truck ONE (Food Truck OS) (Free): subscription $0 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $0 a month. — https://foodtruckone.com/#pricing
- Card-processing fees and fees paid by customers are not included for any product.
- Worked out on November 13, 2026 from the prices checked on each vendor’s website.

### I do festivals and busy events — which system costs the least?

At 2,000 online orders a month, Food Truck ONE (Food Truck OS) has the lowest monthly software cost among the products compared: $0 a month. This includes the subscription, the fees charged to the truck on each order, any charge for extra orders and any set-up fee spread over 12 months; card-processing fees are not included.

_Checked November 13, 2026_
- Worked out for 2,000 online orders a month at $26 an order ($52,000 in online sales).
- HatchGrab (Unlimited): subscription $69 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $69 a month. — https://www.hatchgrab.com/us#pricing
- Food Truck ONE (Food Truck OS) (Free): subscription $0 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $0 a month. — https://foodtruckone.com/#pricing
- Card-processing fees and fees paid by customers are not included for any product.
- Worked out on November 13, 2026 from the prices checked on each vendor’s website.

### What happens to online orders if my signal drops?

HatchGrab can pause online ordering automatically when the truck loses signal, so customers can’t place orders the kitchen won’t receive. Food Truck ONE (Food Truck OS)’s website doesn’t say what happens when the signal drops.

_Checked November 7, 2026_
- HatchGrab — Online ordering paused when the signal drops: yes, from HatchGrab’s own plans.
- Food Truck ONE (Food Truck OS) — Keeps working if the internet drops: its website doesn’t say. Pages checked: other page (could not be read) and features page. It has a help centre that was not read. — https://foodtruckone.com


## What the features mean

- **Pre-orders with a chosen pickup time:** Customers order in advance and choose when they pick up.
- **Pickup times limited by kitchen capacity:** Customers only see pickup times the kitchen can actually make.
- **Order ahead for a later day or event:** Customers can order today for a market or event on a later day.
- **Weekly schedule with changing locations:** The truck's week of places and times; customers order for the place and day it is there.
- **Walk-up orders on the same screen as online orders:** Orders taken at the window go into the same list as online orders.
- **Sold-out and stock limits per event:** Mark dishes sold out and set how many of each can be sold at an event.
- **Customers told when their order is ready:** How customers hear their order is ready: SMS, WhatsApp, email, push or a live order-status page.
- **Menu set up from a photo:** A photo or PDF of the menu fills in the dishes for you to check.
- **Online card payments incl. Apple Pay and Google Pay:** Customers pay online by card, Apple Pay or Google Pay when they order.
- **Kitchen display (KDS):** Orders appear on a screen in the kitchen, in the order to make them.
- **Printed kitchen tickets:** Each order prints on a receipt printer in the truck.
- **Keeps working if the internet drops:** Orders and changes made without a connection are kept and sent once it is back.
- **Multiple trucks:** One account runs more than one truck.
- **Own web address:** The ordering page on the business's own domain.
- **WhatsApp auto-replies:** Customers' WhatsApp messages are answered automatically.
- **Social media posts from your schedule:** Ready-made posts showing where the truck is this week.
- **iPad app:** The truck's app for taking and managing orders on an iPad.
- **Android app:** The same app on an Android tablet or phone.
- **Hardware supplied (tablet, printer):** The vendor provides the tablet or the printer.
- **Card reader for the window supplied:** The vendor provides a card reader for payments at the truck.
- **Delivery:** Orders delivered to the customer's address.
- **Monthly price:** What the business pays each month for the software.
- **Fee per online order:** What the vendor charges on each online order, on top of the monthly price.
- **Card fee:** The payment provider's fee on each card payment.
- **Minimum contract:** How long the business is locked in before it can cancel.
- **Setup fee:** A one-time charge to get started.
- **Free trial:** Time to use the system for free before paying.

More vendors appear here once we have checked their details on their own website.

## What does a food truck ordering system cost?

- Pay as you go: $0 a month, 0.99% per online order
- Pro: $29 a month, online orders up to $4,000 a month included, then 0.99%
- Unlimited: $69 a month, no HatchGrab fee on online orders
  - Source: https://www.hatchgrab.com/us#pricing (checked on 2026-11-13)
- Food Truck ONE (Food Truck OS) – Free: $0 a month excl. sales tax
  - Source: https://foodtruckone.com/#pricing (checked on 2026-11-09)

Online card payments with HatchGrab also carry Stripe's fees: 2.9% + 30¢ per card payment in the United States.

HatchGrab Ltd is a UK company and is not registered for VAT in the United States, so no VAT is added to our fees. If you are registered for VAT, give us your VAT number; you then account for any VAT on our fees yourself, under the reverse charge.

## Which system suits whom?

**HatchGrab suits you if …** you operate at changing locations, want pre-orders with a pickup time, don't want your kitchen overloaded, and don't want a contract.

**HatchGrab doesn't suit you if …** your customers should pay with PayPal or Klarna, or you want a certified POS with a TSE from one vendor.

**POS systems and card readers:** POS systems take payment at the truck and cover the TSE requirement. An ordering system works alongside a POS; it does not replace it.

**Delivery platforms:** Delivery platforms bring new customers but take commission on every order. Uber Eats states 14% for pickup and 30% for delivery by Uber couriers in Germany. Wolt says on its own website that it charges commission but gives no rates. We could not check Lieferando’s rates. That commission applies to regulars who pre-order with you, too.

## Frequently asked questions

### What is a food truck ordering system?

An ordering system takes orders online before customers reach the truck: they choose dishes and a pickup time, pay online or at pickup, and the order appears in your kitchen. A POS or card reader takes payment at the truck. The two complement each other.

### What does HatchGrab cost in the United States?

Pay as you go: $0 a month, 0.99% per online order; Pro: $29 a month, online orders up to $4,000 a month included, then 0.99%; Unlimited: $69 a month, no HatchGrab fee on online orders. Online card payments also carry Stripe’s fees: 2.9% + 30¢ per card payment. The first 3 months are free, with every feature.

### Is there a minimum term?

No. There is no minimum term and no notice period. You can cancel any time; the fee is billed monthly in advance, and you keep access until the end of the month you have paid for.

### Does it work with changing locations?

Yes. You set up your weekly schedule with places and times, and customers order for the place and the day you are there.

### How does the system keep my kitchen from getting overloaded?

Customers only see pickup times your kitchen can actually make. The system works from each dish's prep time and how many you prepare at once.

### Do I still need a POS with a TSE?

HatchGrab is not a POS and has no TSE. How you record online orders in your POS is a question for your tax advisor.

### Which payment methods does HatchGrab support?

Customers pay online by card, Apple Pay or Google Pay, or pay at the truck. PayPal and Klarna are not supported at the moment.

## How we compared

Last checked on November 9, 2026.

Prices are shown as the vendor states them, including sales tax.

“Yes” means the vendor states the feature publicly. “Not stated” means we found nothing about it on their website — not that the feature is missing.

HatchGrab runs this page and is one of the vendors compared.

Prices and features are checked automatically against each product’s own website; each claim links to its source.

It covers up to four alternatives chosen for their relevance to food trucks and the availability of verifiable public information — not every product on the market.

“Not listed” means we checked the product’s features and pricing pages and it isn’t mentioned, for features companies normally advertise. “Doesn’t say” means not confirmed either way.

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JSON: https://www.hatchgrab.com/us/comparison/food-truck-ordering-system.json