The ordering system built for food trucks.

Upload your menu, no signup needed.
See a working demo in under 60 seconds.

Upload a photo of your menu and see it working in under 60 seconds.No signup. No card.

The HatchGrab kitchen screen, showing order tickets in cook order
Taking an order on HatchGrab: the menu on the left, the running cart and total on the right
Ordering from a food truck on HatchGrab: the menu with photos and prices, and a running cart total

What it does

Built for food trucks, not restaurants.

Most ordering systems assume a fixed address, reliable wifi and the same hours every week. You’re somewhere new every week, at different times, with spotty or no cell service. HatchGrab was built for that.

Customers choose pickup times

Customers order ahead and choose a pickup time. Shorter lines, and food ready when they arrive.

Set your kitchen capacity

Set how much you can cook at once, and how long it takes. Once a pickup time is full, customers can’t pick it.

Works on any device

Runs on the phone in your apron, the tablet on the counter, the laptop in the truck — and the card terminal you already take payment on.

Automate your Facebook & Instagram posts

Upload the design you already post on Facebook or Instagram. We’ll fill in your dates, places and times, ready to share — every week or every day.

WhatsApp auto-replies

“Where are you tonight?” “What desserts do you have?” Your WhatsApp gets answered while you’re driving to your spot or at the grill, using your own menu and schedule. Messenger and Instagram coming soon.

No signal? Keep serving.

If you lose signal, online ordering pauses automatically so customers can’t place orders you won’t see. Continue taking orders with the iPhone, iPad and Android app.

Getting started

Get set up and start taking orders in about 15 minutes.

Three things to set up — and two of them just need a photo.

Build your menu

Photograph your board or paste it in. Items, prices and extras all come through on their own. You just check they’re right.

Add your schedule

Got it on your website? We’ll read it from there and keep it up to date. If not, photograph that too. You just approve what it finds.

Share your link

Post it on Facebook, stick the QR on the truck. Orders land on your screen, in the order you need to cook them.

Pricing

Start free. Upgrade when you need to.

Your first 3 months are completely free — every feature unlocked.With Pay at the truck, customers order ahead and pay when they pick up, so you can take online orders without connecting a card processor at all. Prefer to take payment up front? Add online card payments any time. When your trial ends you move to Pay as you go — no monthly fee — unless you choose a plan. No card to start, no contract, cancel anytime.

Prices in Canadian dollars (CAD)

Pay as you go
Seasonal & part-time traders
$0per truck / month
0.99%* on online orders only. Walk-up orders are always free.
  • Everything to run a service
  • Walk-up orders & kitchen screen
  • Online ordering
  • Pre-orders & pickup times
  • Kitchen capacity management
  • Private events
  • Kitchen ticket printing
  • iPhone, iPad and Android kitchen app

See every feature →

Most trucks
Pro
Trucks taking regular pre-orders
$39per truck / month
First $5,500 of online orders included each month, then 0.99%*. Walk-up orders are always free.
  • Everything in Pay as you go, plus
  • WhatsApp auto-replies
  • Social media posts — your Facebook and Instagram schedule — ready to post
  • Custom event types & pricing
Unlimited
Busy trucks & festivals
$99per truck / month
No HatchGrab fees on online orders, however busy you get. One predictable monthly cost.
  • Everything in Pro, plus
  • Unlimited online orders, 0% HatchGrab fee
  • Same price in your busiest month
Which plan is cheapest for me?Your online orders each monthUnder $3,900 → Pay as you go$3,900 – $11,600 → ProOver $11,600 → Unlimited

* Plus Stripe’s card processing on online card orders (currently 2.9% + 30¢ in Canada), paid to Stripe, not HatchGrab. Walk-up orders use your own card terminal — HatchGrab charges 0%.

Switching from another platform?

See what you’d be paying on HatchGrab for the same orders. Takes about a minute.

Compare what you’re paying

Want to see how easy setup is?

Upload a photo or screenshot of your menu and we’ll turn it into a working ordering page for you to try out in under 60 seconds. Your items, your prices. No sign-up, no card, nothing to install. Take a look, then decide.

  • First 3 months completely free, everything unlocked
  • No card needed
  • Cancel anytime, no contract