The ordering system built for food trucks.

Upload your menu, no signup needed.
See a working demo in under 60 seconds.

Upload a photo of your menu and see it working in under 60 seconds.No signup. No card.

The HatchGrab kitchen screen, showing order tickets in cook order
Taking an order on HatchGrab: the menu on the left, the running basket and total on the right
Ordering from a food truck on HatchGrab: the menu with photos and prices, and a running basket total

What it does

Built for food trucks, not restaurants.

Most ordering systems assume a fixed address, reliable wifi and the same hours every week. You’re somewhere new every week, at different times, on patchy or no cellphone signal. HatchGrab was built for that.

Customers choose collection times

Customers order ahead and pick a collection time. Fewer queues, and food ready when they arrive.

Set your kitchen capacity

Set how much you can cook at once, and how long it takes. Once a collection time is full, customers can’t pick it.

Works on any device

Runs on the phone in your apron, the tablet on the counter, the laptop in the van — and the card machine you already take payment on.

Automate your Facebook & Instagram posts

Upload the design you already post on Facebook or Instagram. We’ll fill in your dates, places and times, ready to share — every week or every day.

WhatsApp auto-replies

“Where are you tonight?” “What desserts do you have?” Your WhatsApp gets answered while you’re driving to your spot or at the grill, using your own menu and schedule. Messenger and Instagram coming soon.

No signal? Keep serving.

If you lose signal, online ordering pauses automatically so customers can’t place orders you won’t see. Carry on taking orders with the iPhone, iPad and Android app.

Getting going

Get set up and start taking orders in about 15 minutes.

Three things to sort — and two of them just need a photo.

Build your menu

Photograph your board or paste it in. Items, prices and extras all come across on their own. You just check they’re right.

Add your schedule

Got it on your website? We’ll read it from there and keep it up to date. If not, photograph that too. You just approve what it finds.

Share your link

Post it on Facebook, stick the QR on the van. Orders land on your screen, in the order you need to cook them.

Pricing

Start free. Upgrade when you need to.

Your first 3 months are completely free — every feature unlocked.With Pay at the truck, customers order ahead and pay when they collect, so you can take online orders without connecting a card processor at all. When your trial ends, Unlimited is LSL 349 a month. We’ll be in touch before then to set up payment. No card to start, no contract, cancel anytime.
Unlimited
Busy trucks & festivals
LSL 349per truck / month
No HatchGrab fees on online orders, however busy you get. One predictable monthly cost.
  • Everything to run a service
  • Walk-up orders & kitchen screen
  • Online ordering
  • Pre-orders & collection times
  • Kitchen capacity management
  • Private events
  • Kitchen ticket printing
  • iPhone, iPad and Android kitchen app
  • WhatsApp auto-replies
  • Social media posts — your Facebook and Instagram schedule — ready to post
  • Custom event types & pricing
  • Unlimited online orders, 0% HatchGrab fee
  • Same price in your busiest month

See every feature →

Switching from another platform?

See what you’d be paying on HatchGrab for the same orders. Takes about a minute.

Compare what you’re paying

Want to see how easy setup is?

Upload a photo or screenshot of your menu and we’ll turn it into a working ordering page for you to have a play around with in under 60 seconds. Your items, your prices. No sign-up, no card, nothing to install. Have a look, then decide.

  • First 3 months completely free, everything unlocked
  • No card needed
  • Cancel anytime, no contract