Food truck ordering systems compared 2026
Which suits your food truck?
Which ordering system lets my customers order ahead and pick a collection time?
HatchGrab lets customers order ahead and choose a collection time. Food Truck ONE (Food Truck OS)’s website doesn’t say.
Checked November 7, 2026 · Evidence
- HatchGrab — Pre-orders with a chosen pickup time: yes, from HatchGrab’s own plans.
- Food Truck ONE (Food Truck OS) — Pre-orders with a chosen pickup time: its website doesn’t say. Pages checked: other page (could not be read) and features page. It has a help centre that was not read. foodtruckone.com
My truck gets swamped at peak times — which system limits the orders for each time slot?
HatchGrab limits how many orders each collection time takes, so the kitchen isn’t swamped. Food Truck ONE (Food Truck OS)’s website doesn’t say.
Checked November 7, 2026 · Evidence
- HatchGrab — Pickup times limited by kitchen capacity: yes, from HatchGrab’s own plans.
- Food Truck ONE (Food Truck OS) — Pickup times limited by kitchen capacity: its website doesn’t say. Pages checked: other page (could not be read) and features page. It has a help centre that was not read. foodtruckone.com
I only trade a few days a month — which system costs the least?
At 150 online orders a month, Food Truck ONE (Food Truck OS) has the lowest monthly software cost among the products compared: $0 a month. This includes the subscription, the fees charged to the truck on each order, any charge for extra orders and any set-up fee spread over 12 months; card-processing fees are not included.
Checked November 13, 2026 · Evidence
- Worked out for 150 online orders a month at $26 an order ($3,900 in online sales).
- HatchGrab (Pro): subscription $29 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $29 a month. www.hatchgrab.com/us#pricing
- Food Truck ONE (Food Truck OS) (Free): subscription $0 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $0 a month. foodtruckone.com/#pricing
- Card-processing fees and fees paid by customers are not included for any product.
- Worked out on November 13, 2026 from the prices checked on each vendor’s website.
I do festivals and busy events — which system costs the least?
At 2,000 online orders a month, Food Truck ONE (Food Truck OS) has the lowest monthly software cost among the products compared: $0 a month. This includes the subscription, the fees charged to the truck on each order, any charge for extra orders and any set-up fee spread over 12 months; card-processing fees are not included.
Checked November 13, 2026 · Evidence
- Worked out for 2,000 online orders a month at $26 an order ($52,000 in online sales).
- HatchGrab (Unlimited): subscription $69 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $69 a month. www.hatchgrab.com/us#pricing
- Food Truck ONE (Food Truck OS) (Free): subscription $0 + set-up fee spread over 12 months $0 + fees per order $0 + extra orders $0 = $0 a month. foodtruckone.com/#pricing
- Card-processing fees and fees paid by customers are not included for any product.
- Worked out on November 13, 2026 from the prices checked on each vendor’s website.
What happens to online orders if my signal drops?
HatchGrab can pause online ordering automatically when the truck loses signal, so customers can’t place orders the kitchen won’t receive. Food Truck ONE (Food Truck OS)’s website doesn’t say what happens when the signal drops.
Checked November 7, 2026 · Evidence
- HatchGrab — Online ordering paused when the signal drops: yes, from HatchGrab’s own plans.
- Food Truck ONE (Food Truck OS) — Keeps working if the internet drops: its website doesn’t say. Pages checked: other page (could not be read) and features page. It has a help centre that was not read. foodtruckone.com
The ordering systems compared
| Feature | HatchGrab | Food Truck ONE (Food Truck OS) |
|---|---|---|
| Ordering | ||
| Pre-orders with a chosen pickup time | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Pickup times limited by kitchen capacity | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Order ahead for a later day or event | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Weekly schedule with changing locations | Yes | Partly Site has a Where We'll Be schedule for the truck's location; ordering by place and day is not described. “a "Where We'll Be" schedule you update from your phone in seconds” foodtruckone.com · checked on 2026-11-07 |
| Walk-up orders on the same screen as online orders | Yes | Partly Register sales flow into the dashboard; a shared screen with online orders is not stated. “so every sale flows into your dashboard and profit reports” foodtruckone.com · checked on 2026-11-07 |
| Sold-out and stock limits per event | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Customers told when their order is ready | Partly email when the order-ready step is on, and an order-status page; no SMS, WhatsApp or push Source · checked on 2026-11-13 | Yes Mark ready sends the customer an email, and an optional text alert when the order is ready. “"Mark ready" calls the customer up out loud” foodtruckone.com · checked on 2026-11-07 |
| Menu set up from a photo | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Payments | ||
| Online card payments incl. Apple Pay and Google Pay | Yes | Partly Online card payments (Stripe or Square) are coming soon, not live yet. “Connect Stripe or Square: coming soon, so customers can pay by card through your QR code or ordering link.” foodtruckone.com · checked on 2026-11-07 |
| Kitchen | ||
| Kitchen display (KDS) | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Printed kitchen tickets | Yes in the iPad and Android app; printer not supplied Source · checked on 2026-11-13 | — foodtruckone.com · checked on 2026-11-07 |
| Keeps working if the internet drops | Partly in the iPad and Android app; not in the web dashboard Source · checked on 2026-11-13 | — foodtruckone.com · checked on 2026-11-07 |
| Multiple trucks | Yes extra trucks for an added monthly fee Source · checked on 2026-11-13 | Yes Fleet plan for more than one truck, custom priced; Pro includes multiple locations. “Running more than one truck? Let's talk.” foodtruckone.com · checked on 2026-11-07 |
| Marketing | ||
| Own web address | Yes | — foodtruckone.com · checked on 2026-10-23 |
| WhatsApp auto-replies | Yes from Pro Source · checked on 2026-11-13 | — foodtruckone.com · checked on 2026-11-07 |
| Social media posts from your schedule | Yes from Pro Source · checked on 2026-11-13 | Partly One-tap we're here posts go to followers and the directory; ready-made schedule posts are not described. “one-tap "we're here" posts” foodtruckone.com · checked on 2026-11-07 |
| Apps and hardware | ||
| iPad app | Yes | — foodtruckone.com · checked on 2026-11-07 |
| Android app | Yes | Partly Runs as a home-screen app on Android via the browser; no store app is listed. “installs straight to your home screen on iPhone and Android” foodtruckone.com · checked on 2026-11-07 |
| Hardware supplied (tablet, printer) | No use your own Source · checked on 2026-11-13 | — foodtruckone.com · checked on 2026-11-09 |
| Card reader for the window supplied | No | — foodtruckone.com · checked on 2026-11-09 |
| Delivery | No pickup only Source · checked on 2026-11-13 | — foodtruckone.com · checked on 2026-11-09 |
| Price and contract | ||
| Monthly price | $0 to $69 a month $0 to $69 a month Source · checked on 2026-11-13 | $0 a month excl. sales tax $0 a month excl. sales tax foodtruckone.com/#pricing · checked on 2026-11-09 |
| Fee per online order | Yes 0.99% per online order (Pay as you go) · 0.99% above $4,000 a month (Pro) · none (Unlimited) Source · checked on 2026-11-13 | None none foodtruckone.com/#pricing · checked on 2026-11-09 |
| Card fee | 2.9% + 30¢ per card payment 2.9% + 30¢ per card payment Source · checked on 2026-11-13 | — foodtruckone.com/#pricing · checked on 2026-11-09 |
| Minimum contract | No | Partly Pro: cancel anytime; no minimum contract length stated. “cancel anytime” foodtruckone.com/#pricing · checked on 2026-11-07 |
| Setup fee | None | None foodtruckone.com/#pricing · checked on 2026-11-09 |
| Free trial | Yes 3 months free Source · checked on 2026-11-13 | Yes 14 days free on Pro, no credit card. “14 days free, no credit card” foodtruckone.com/#pricing · checked on 2026-11-07 |
✓ Yes · ◐ Partly · ✗ No · Not listed: not on their features or pricing pages · —: their website doesn't say · Doesn't apply: that kind of service doesn't have the feature · ⓘ: the note, quote and source
“Yes” only where the vendor says so publicly.
More vendors appear here once we have checked their details on their own website.
What the features mean
- Pre-orders with a chosen pickup time
- Customers order in advance and choose when they pick up.
- Pickup times limited by kitchen capacity
- Customers only see pickup times the kitchen can actually make.
- Order ahead for a later day or event
- Customers can order today for a market or event on a later day.
- Weekly schedule with changing locations
- The truck's week of places and times; customers order for the place and day it is there.
- Walk-up orders on the same screen as online orders
- Orders taken at the window go into the same list as online orders.
- Sold-out and stock limits per event
- Mark dishes sold out and set how many of each can be sold at an event.
- Customers told when their order is ready
- How customers hear their order is ready: SMS, WhatsApp, email, push or a live order-status page.
- Menu set up from a photo
- A photo or PDF of the menu fills in the dishes for you to check.
- Online card payments incl. Apple Pay and Google Pay
- Customers pay online by card, Apple Pay or Google Pay when they order.
- Kitchen display (KDS)
- Orders appear on a screen in the kitchen, in the order to make them.
- Printed kitchen tickets
- Each order prints on a receipt printer in the truck.
- Keeps working if the internet drops
- Orders and changes made without a connection are kept and sent once it is back.
- Multiple trucks
- One account runs more than one truck.
- Own web address
- The ordering page on the business's own domain.
- WhatsApp auto-replies
- Customers' WhatsApp messages are answered automatically.
- Social media posts from your schedule
- Ready-made posts showing where the truck is this week.
- iPad app
- The truck's app for taking and managing orders on an iPad.
- Android app
- The same app on an Android tablet or phone.
- Hardware supplied (tablet, printer)
- The vendor provides the tablet or the printer.
- Card reader for the window supplied
- The vendor provides a card reader for payments at the truck.
- Delivery
- Orders delivered to the customer's address.
- Monthly price
- What the business pays each month for the software.
- Fee per online order
- What the vendor charges on each online order, on top of the monthly price.
- Card fee
- The payment provider's fee on each card payment.
- Minimum contract
- How long the business is locked in before it can cancel.
- Setup fee
- A one-time charge to get started.
- Free trial
- Time to use the system for free before paying.
What does a food truck ordering system cost?
HatchGrab
- Pay as you go: $0 a month, 0.99% per online order
- Pro: $29 a month, online orders up to $4,000 a month included, then 0.99%
- Unlimited: $69 a month, no HatchGrab fee on online orders
Source · checked on 2026-11-13
Online card payments with HatchGrab also carry Stripe's fees: 2.9% + 30¢ per card payment in the United States.
HatchGrab Ltd is a UK company and is not registered for VAT in the United States, so no VAT is added to our fees. If you are registered for VAT, give us your VAT number; you then account for any VAT on our fees yourself, under the reverse charge.
Which system suits whom?
HatchGrab suits you if …
you operate at changing locations, want pre-orders with a pickup time, don't want your kitchen overloaded, and don't want a contract.
HatchGrab doesn't suit you if …
your customers should pay with PayPal or Klarna, or you want a certified POS with a TSE from one vendor.
POS systems and card readers
POS systems take payment at the truck and cover the TSE requirement. An ordering system works alongside a POS; it does not replace it.
Delivery platforms
Delivery platforms bring new customers but take commission on every order. Uber Eats states 14% for pickup and 30% for delivery by Uber couriers in Germany. Wolt says on its own website that it charges commission but gives no rates. We could not check Lieferando’s rates. That commission applies to regulars who pre-order with you, too.
Frequently asked questions
What is a food truck ordering system?
An ordering system takes orders online before customers reach the truck: they choose dishes and a pickup time, pay online or at pickup, and the order appears in your kitchen. A POS or card reader takes payment at the truck. The two complement each other.
What does HatchGrab cost in the United States?
Pay as you go: $0 a month, 0.99% per online order; Pro: $29 a month, online orders up to $4,000 a month included, then 0.99%; Unlimited: $69 a month, no HatchGrab fee on online orders. Online card payments also carry Stripe’s fees: 2.9% + 30¢ per card payment. The first 3 months are free, with every feature.
Is there a minimum term?
No. There is no minimum term and no notice period. You can cancel any time; the fee is billed monthly in advance, and you keep access until the end of the month you have paid for.
Does it work with changing locations?
Yes. You set up your weekly schedule with places and times, and customers order for the place and the day you are there.
How does the system keep my kitchen from getting overloaded?
Customers only see pickup times your kitchen can actually make. The system works from each dish's prep time and how many you prepare at once.
Do I still need a POS with a TSE?
HatchGrab is not a POS and has no TSE. How you record online orders in your POS is a question for your tax advisor.
Which payment methods does HatchGrab support?
Customers pay online by card, Apple Pay or Google Pay, or pay at the truck. PayPal and Klarna are not supported at the moment.
How we compared
Last checked on November 9, 2026.
Prices are shown as the vendor states them, including sales tax.
“Yes” means the vendor states the feature publicly. “Not stated” means we found nothing about it on their website — not that the feature is missing.
HatchGrab runs this page and is one of the vendors compared.
Prices and features are checked automatically against each product’s own website; each claim links to its source.
It covers up to four alternatives chosen for their relevance to food trucks and the availability of verifiable public information — not every product on the market.
“Not listed” means we checked the product’s features and pricing pages and it isn’t mentioned, for features companies normally advertise. “Doesn’t say” means not confirmed either way.
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